When will I receive my tickets?
Confirmation is sent by email after payment is confirmed. Delivery timing depends on the product type and booking process.
Redemption
Entitlements
Number of Days prior to your Holiday Departure Date | Cancellation Charge Per Ticket Cancelled |
|---|---|
38 days or more (before tickets are dispatched) | FREE |
37 to 1 day | 10% |
Post Departure | 100% |
Please note once tickets have been sent, it is not possible to amend the number of tickets in your booking. If you need to change the number of guests in your party or change passenger names, all Universal Tickets on your booking will need to be cancelled and re-booked. We won't charge an amendment fee for making this change, but new prices may apply to your booking.
With four amazing theme parks, Universal Orlando Resort offers an entire holiday's worth of thrills, from the action of your favourite movies and legendary tales of excitement to incredible worlds of adventure and a tropical island paradise.
Confirmation is sent by email after payment is confirmed. Delivery timing depends on the product type and booking process.
Date change rules vary by product, so check the important information before booking.
Yes. Explorer-style options and bundles are positioned to make early planning simpler and clearer.
No. Product pricing is presented clearly before payment.